Responsible Gaming

Gambling Should Be Entertainment, Not Income

At Mad Aunty, we're committed to promoting responsible gaming practices. Gambling should only ever be viewed as a form of entertainment, similar to going to the movies or attending a sporting event. It should never be considered as a way to earn money or solve financial problems.

If you choose to gamble, please do so within your means and only with money you can afford to lose. Set strict limits before you play, and always stick to them.

Age Verification

You must be at least 18 years of age or the legal age for gambling in your jurisdiction to use PayID casinos or any gambling services.

In Australia, the legal age for gambling is 18 years old. If you are under the legal age, you are not permitted to gamble. Parents and guardians are encouraged to speak with young people about the risks of gambling.

Warning Signs of Problem Gambling

If you recognise any of the following warning signs in yourself or someone you know, it may indicate a problem with gambling:

• Chasing losses: Trying to recover money lost by gambling more
• Hiding gambling: Keeping gambling activities secret from family or friends
• Increasing stakes: Needing to gamble with larger amounts to achieve the same excitement
• Loss of control: Being unable to stop gambling or stick to set limits
• Neglecting responsibilities: Gambling instead of attending to work, school, or family obligations
• Financial problems: Borrowing money or using credit to fund gambling
• Mood changes: Feeling anxious, irritable, or depressed when not gambling
• Failed attempts to quit: Repeatedly trying and failing to reduce or stop gambling
• Relationships affected: Gambling causing conflict with family, friends, or colleagues
• Using gambling to escape: Gambling to cope with stress, anxiety, or other negative emotions

Self-Help Tools & Safer Gambling Features

Most reputable casinos offer the following tools to help you gamble responsibly:

• Deposit Limits: Set a maximum amount you can deposit in a specific time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose before stopping play
• Time Limits: Set session time limits to remind you when you've been playing for a long time
• Reality Checks: Pop-up reminders during play to help you stay aware of your activity
• Self-Exclusion: Temporarily or permanently exclude yourself from a casino or gambling service
• Account Cooling-Off Periods: Take a break from your account for a set period

If your chosen PayID casino offers these features, we strongly encourage you to use them as part of your responsible gaming strategy.

Support Organisations & Help Services

If you're struggling with problem gambling, help is available. The following organisations offer free, confidential support:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Free, confidential counselling and self-help information for Australians affected by problem gambling.
• Lifeline Australia
  Phone: 13 11 14
  24/7 support for anyone in crisis, including those struggling with gambling.

United Kingdom

• GamCare
  Website: www.gamcare.org.uk
  Free, confidential help and support for problem gamblers in the UK.
• GamStop
  Website: www.gamstop.co.uk
  Free national self-exclusion scheme for problem gamblers in Great Britain.

Canada

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  Resources and support for problem gambling across Canada.

United States

• National Council on Problem Gambling
  Website: www.ncpgambling.org
  National helpline: 1-800-GAMBLER (1-800-426-2537)
  Free, confidential help and treatment referrals for problem gambling.

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Website: www.bzga.de
  German health authority offering resources and support for problem gambling.

If You Need Help, Please Reach Out

If you or someone you know is struggling with problem gambling, please seek help immediately. There is no shame in reaching out for support—problem gambling is a recognised health issue, and professional help can make a real difference.

Contact one of the organisations listed above, speak to a trusted friend or family member, or visit your doctor for a referral to treatment services in your area.

Remember: You are not alone, and help is available. Taking action today is the first step towards recovery.

Mad Aunty is committed to responsible gaming. This information is provided for guidance only. If you choose to gamble, please do so responsibly and within your means.